Terms of service

XALPHEOR · TERMS

Terms of Service

Please review these Terms carefully before using XALPHEOR. By accessing our website or purchasing from us, you agree to the terms and conditions described below.

Last updated · Oct 28, 2026
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Your Agreement
Using our website means you agree to these Terms.
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Product, payment and service terms are explained clearly below.
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Contact our support team if you have questions about these Terms.
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Terms of Service

Throughout the site, the terms “we”, “us” and “our” refer to XALPHEOR, operated by Lu'an Qingliuli Trading Co., Ltd.

XALPHEOR is a brand owned by Lu'an Fupei Trading Co., Ltd. All payments for orders placed on this website are processed by Lu'an Qingliuli Trading Co., Ltd.

This website, including all information, tools and services available from this site, is offered to you conditioned upon your acceptance of these Terms of Service and related policies.

Legal Operator  This website, xalpheor.com, is operated by Lu'an Qingliuli Trading Co., Ltd., a legal entity registered in the People's Republic of China.
01

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws.

You must not transmit worms, viruses or other destructive code. A breach or violation of these Terms may result in termination of your Services.

02

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content, excluding credit card information, may be transferred unencrypted and may involve transmission over various networks and technical adaptations.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

03

Accuracy, Completeness & Timeliness

We are not responsible if information made available on this site is not accurate, complete or current.

Information on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more complete or timely sources.

04

Modifications to the Service & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any part of it without notice.

05

Products or Services

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our applicable Return Policy.

We make reasonable efforts to display product colors and images as accurately as possible. However, your device or monitor may display colors differently.

We reserve the right to limit sales, quantities or availability and to discontinue products at any time.

06

Accuracy of Billing & Account Information

We reserve the right to refuse or cancel orders and to limit quantities purchased per person, household or order.

You agree to provide current, complete and accurate purchase and account information.

Payment Security Credit and debit card payments are processed securely through PayPal and Stripe. You are redirected to the relevant secure checkout page to submit payment details. We do not store your full credit-card numbers on our servers.
07

Optional Tools

We may provide access to third-party tools that we neither monitor nor control.

Your use of optional third-party tools is at your own risk and discretion and may be subject to the provider's own terms.

08

Third-Party Links

Certain content, products and services available through our Service may include materials from third parties.

Third-party websites are not necessarily affiliated with us. We are not responsible for their content, policies, products, services or transactions.

09

User Comments, Feedback & Submissions

If you submit comments, suggestions, ideas, proposals or other materials, you agree that we may edit, copy, publish, distribute, translate and otherwise use those comments where permitted by law.

You are responsible for ensuring that your submissions do not violate third-party rights, contain unlawful material or introduce malicious code.

10

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11

Errors, Inaccuracies & Omissions

Occasionally information on our website may contain typographical errors, inaccuracies or omissions related to products, pricing, promotions, shipping charges, transit times or availability.

We reserve the right to correct errors, update information or cancel orders if information is inaccurate, subject to applicable law.

12

Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, infringement of intellectual property rights, harassment, abuse, discrimination, fraud, spam, phishing, scraping, malicious code or interference with security features.

Security & Abuse We reserve the right to terminate or restrict access to the Service when prohibited activities or violations of these Terms occur.
13

Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

The Service and products delivered through the Service are provided on an “as is” and “as available” basis, except as expressly stated by us.

To the maximum extent permitted by applicable law, XALPHEOR and its related parties shall not be liable for certain indirect, incidental, special or consequential damages arising from use of the Service or products.

14

Indemnification

You agree to indemnify, defend and hold harmless Lu'an Qingliuli Trading Co., Ltd., Lu'an Fupei Trading Co., Ltd., and their respective officers, directors, employees, agents, affiliates and related parties from and against all claims, demands, damages, liabilities, losses, costs and expenses (including reasonable attorney’s fees) arising from your breach of these Terms or violation of applicable laws or third-party rights.

15

Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions will continue to remain valid and enforceable to the fullest extent permitted by law.

16

Termination

These Terms remain effective unless and until terminated by either you or us.

If we reasonably believe that you have failed to comply with these Terms, we may terminate or restrict your access to the Services, subject to applicable law.

17

Entire Agreement

These Terms and any policies or operating rules posted on the site constitute the entire agreement between you and us concerning your use of the Service, subject to applicable law.

18

Governing Law

These Terms of Service and separate agreements under which we provide Services are governed by and construed in accordance with the laws of the People's Republic of China.

19

Changes to Terms of Service

We may update, change or replace any part of these Terms by posting revisions to the website. Your continued use of the website or Service following publication of changes constitutes acceptance of the revised Terms, subject to applicable law.

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Contact Information

Questions about these Terms of Service? Our support team is available to assist you.

support@xalpheor.com
Phone: +86 166 5548 6218
Customer Service Hours
Monday–Friday · 09:00–17:00 China Standard Time (UTC+8)
08:00–16:00 Eastern Time (ET) · 05:00–13:00 Pacific Time (PT)
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